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Customer Service

For any customer service issue, please contact us directly at jewelry@trudyjames.com. We stand behind our product and will repair or replace, free of charge, any jewelry that is defective due to materials or workmanship, or damaged during shipment, for a period of 6 months.

If an item is damaged due to normal wear and tear, we will make every effort to repair or replace the item for reasonable material, labor and shipping fees. Please contact us prior to returning any item.

Wholesale Accounts

If you are a current or potential wholesale customer in need of assistance, or would like to place an order, please contact us directly at 760.727.1869 or jewelry@trudyjames.com.

You may also place your orders at any of our EVENTS. New vendors, please click below to complete our vendor application.

 

 

CONTACT

On-Line Store

Thank you for your interest in our jewelry. We have recently added a "store" on the website Etsy.com, so you will now be able to order our jewelry on-line!

You can access our Etsy store by visiting www.trudyjames.etsy.com

As always, our jewelry pieces are individually handcrafted and either limited in number or are one-of-a-lind. Our inventory is always changing, so visit the site often for best selection.

Correspondence

Trudy James Unique Handcrafted Jewelry
1611-A South Melrose Drive #238
Vista, CA 92081

Email: jewelry@trudyjames.com
Telephone: 760.727.1869